Shipping Policy
A legal disclaimer
Thank you for shopping with Small Space Collections. Below you'll find our shipping policy. If you have any questions, please contact us through Contact Us
General Overview
All domestic orders ship free.
International orders are charged based on calculated rates.
We use United States Postal Service (USPS) for all shipments.
Domestic (Within the United States)
Shipping Cost: Free on all domestic orders.
Processing Time: Orders typically process within 1–4 business days.
Estimated Delivery Time: 3–7 business days from the date of shipment, depending on the destination.
Tracking: Tracking information will be provided via email once the order ships.
Local Pickup: If you’re in the area and prefer pickup, please contact us to arrange.
International
Shipping Cost Calculated at checkout (based on weight, dimensions, and destination).
Processing Time: 1–4 business days before the order ships.
Estimated Delivery Time:** Varies by country and service selected; ETA will be shown at checkout.
Tracking: Tracking is provided for most international destinations. Some countries may have limited tracking once the package leaves the U.S.
Customs & Duties: Customers are responsible for any customs duties, taxes, or fees assessed by the destination country.
Prohibited/Restricted Items: Some items may be restricted in international destinations. If this affects your order, we will contact you.
Shipping Methods & Carriers
Carrier: USPS (United States Postal Service)
Service Levels: We may use First-Class, Priority Mail, Priority Mail Express, or Light/Parcel Post based on order size and destination.
Packaging: Items are packaged securely to protect during transit.
Order Tracking & Notifications
You will receive a confirmation email when your order is placed.
A shipment confirmation email with a tracking number will be sent once your order ships.
You can track your package on the USPS website using the provided tracking number.
Damaged or Missing Items
If you receive a damaged item, please contact us within 7 days of delivery with:
Your order number
Photos of the damaged item and packaging
We will arrange a replacement or refund according to our policy.
If an item is missing from your order, contact us within 7 days of delivery. We will investigate and resolve promptly.
Returns & Exchanges
WE DO NOT ACCEPT RECTURNS OR EXCHANGES ON ANY OF OUR PRODUCT
FAQ
Do you offer free shipping internationally? No. International shipping is calculated at checkout.
Can I change my shipping address after placing an order? Changes may be limited after fulfillment. Contact us as soon as possible if you need an update.
Do you ship to P.O. Boxes? Yes, via USPS, unless the destination requires a non-delivery address.
Contact Us
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.