Thank you for shopping with Small Space Collections. Below you'll find our shipping policy. If you have any questions, please contact us through Contact Us 

General Overview

 

ALL ITEMS ARE PHOTOGRAPHED IN 5-10 DIFFERENT IMAGES BEFORE SHIPPING FOR QUALITY ASSURANCE AND PROOF OF SHIPPING. CONTENTS, LABLE, AND BOX. ALL IMAGES ARE TIME STAMPED.

 

YOU ARE RESPONSIBLE FOR ADDITIONAL TARRIF FEES FOR YOUR COUNTRY. IF YOU DO NOT PAY THE FEES AND YOUR ITEM IS SENT BACK THERE IS A 100% NO REFUND POLICY IN PLACE. FAILURE TO PAY DUTIES AND TARRIFFS FOR YOU COUNTRY WILL AUTOMATICALLY REVOKE ANY ACTIONS TO RECEIVE A REFUND. 

All domestic orders ship free.
International orders are charged based on calculated rates.
We use United States Postal Service (USPS) for all shipments.

Domestic (Within the United States)

Shipping Cost: Free on all domestic orders.
Processing Time: Orders typically process within 3–7 business days.
Estimated Delivery Time: 3-10  business days from the date of shipment, depending on the destination.

Tracking: Tracking information will be provided via email once the order ships.
Local Pickup: If you’re in the area and prefer pickup, please contact us to arrange.

International

Shipping Cost  Calculated at checkout (based on weight, dimensions, and destination).

Processing Time: 3-7 business days before the order ships.
Estimated Delivery Time:** Varies by country and service selected; ETA will be shown at checkout.

Tracking: Tracking is provided for most international destinations. Some countries may have limited tracking once the package leaves the U.S.

Customs & Duties: Customers are responsible for any customs duties, taxes, or fees assessed by the destination country.

Prohibited/Restricted Items: Some items may be restricted in international destinations. If this affects your order, we will contact you.

Shipping Methods & Carriers

Carrier: USPS (United States Postal Service)
Service Levels: We may use First-Class, Priority Mail, Priority Mail Express, or Light/Parcel Post based on order size and destination.
Packaging: Items are packaged securely to protect during transit.

Order Tracking & Notifications

You will receive a confirmation email when your order is placed.
A shipment confirmation email with a tracking number will be sent once your order ships.
You can track your package on the USPS website using the provided tracking number.

Damaged or Missing Items

If you receive a damaged item, please contact us within 24 HOURS of delivery with:
Your order number, photos, and a continuous one minute video with no breaks in between.

Photos and video  of the damaged item and packaging
We will arrange a replacement only according to our policy if all rules are followed and done within 24 hours of delivery and proper documentation has been submitted. 

If an item is missing from your order, contact us within 24 hours of delivery. We will investigate and resolve promptly. 

Returns & Exchanges

WE DO NOT ACCEPT RECTURNS OR EXCHANGES ON ANY OF OUR PRODUCT

FAQ

Do you offer free shipping internationally? No. International shipping is calculated at checkout.
Can I change my shipping address after placing an order? Changes may be limited after fulfillment. Contact us as soon as possible if you need an update.
Do you ship to P.O. Boxes? Yes, via USPS, unless the destination requires a non-delivery address.

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